Customer Satisfaction Manager (m/f)Arbeitsort: D-10179 Berlin · Berlin
- eWings.com GmbH
- monatliches Festgehalt
- Anzeige vom:
- 23.09.2016 (8 Tage alt)
- Work with your team leader and highly motivated and experienced team, who own several mission critical processes in the company.
- Learn, adapt how to ensure the highest level of operational excellence, an efficient implementation and controlling of processes in your team.
- Contacting customers by phone and e-mail and replying to customer’s communications
- Getting an understanding of customer needs and drafting proposals.
- Dedicated and hard working with leading work ethics, but still fun to work with.
- Ability to operate in a high-energy, high-intensity and rapidly evolving environment, along with the ability to work with cross-functional teams under aggressive deadlines.
- Strong verbal and written communication skills. Ability to effectively communicate complex technical concepts and ideas in a non-technical, simple manner across different levels of an organisation.
- Fluency in German and English.
- Experience in Excel.