Stellenangebot als Customer Success Agent (m/f) in Berlin, Germany in Berlin (Gigajob-Deutschland)
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Customer Success Agent (m/f) in Berlin, Germany

Arbeitsort: D-10117 Berlin · Berlin
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Anbieter:
Blackbill
Arbeitsverhältnis:
Festanstellung
Arbeitszeit:
Vollzeit
Vergütung:
monatliches Festgehalt
Anzeige vom:
12.09.2016 (18 Tage alt)
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Anbieter
Arbeitgeber:
Blackbill   Dieses Mitglied ist nicht geprüft.
Unternehmensbeschreibung
Blackbill is a 7 digit funded stealth startup created by strong investors and experienced founders. Everybody in C level of Blackbill has built a > 50mn EUR fintech company before. We are pragmatic, fast moving and eager to go the extra mile. At the same time, we love (bad) jokes, (good) beer and, of course, fun at work. Blackbill is fast executed, data driven and will have a huge impact on the finance industry.
Anzahl der Mitarbeiter
11 - 100 Vollzeit-Mitarbeiter sind im Unternehmen beschäftigt
 
Stellenbeschreibung
Stellenbezeichnung
Customer Success Agent (m/f) in Berlin, Germany
Jobbeschreibung
You want to learn from very experienced fintech founders?
You want to gain insights into all aspects of a fast scaling company?

Blackbill is a 7 digit funded stealth startup created by strong investors and experienced founders. Everybody in C level of Blackbill has built a > 50mn EUR fintech company before. We are pragmatic, fast moving and eager to go the extra mile. At the same time, we love (bad) jokes, (good) beer and, of course, fun at work. Blackbill is fast executed, data driven and will have a huge impact on the finance industry. This is the place to be if you want to learn everything from probably the most experienced fintech team out there. You should bring good humor and eagerness to learn. We bring you up to speed and show you how to explore your whole potential.

Our Requirements:

● You are the voice of Blackbill and will be supporting our customers in all matters to ensure highest satisfaction
● Via phone, mail and all other possible communication channels you will quickly and effectively solve all relevant issues for the German market, later on for the European market
● You decide about the solutions and answers, to improve the Blackbill experience; for this purpose, you communicate with all company departments to deliver the best possible
● You contribute to the development and improvement of your department and the internal processes through customer feedback and constant communication with all stakeholders

Your Skills:

● You have strong communication skills, a great feeling for the needs and concerns of people and you love to interact and support your customers
● You are acting fast and know best how to solve all issues being addressed to you, if there is no solution yet, you are eager to create a master plan for good solution
● For you it is important to convince by being kind and humble and you aim at adding value to the customer in your department
● You are a quick-learner, being flexible and you can easily adapt to new situations and requirements
● You are working structured and solution-oriented and you have interest in the field of credit risk/factoring
● You have basic knowledge of Microsoft Office (Word, Excel)
● You are excellent in speaking German; English is a plus

What You Get:
• Full exposure to our methodology and ecosystem, highly data driven technology
• A unique fintech startup that just got a 7-digit funding by top VC firms
• A management that is dedicated to your personal development and a dynamic team that you’ll have fun with
• An outrageous office in the vibrant capital of Germany, Berlin
• A NERF gun
• Office parties on our amazing balconies right next to the Spree (it’s a river)

Are you our new Customer Success Rockstar? Then apply below.
Arbeitsverhältnis
Festanstellung
Befristung
Das Beschäftigungsverhältnis ist unbefristet.
Arbeitszeit
Vollzeit
Vergütungsart
monatliches Festgehalt
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Voraussetzungen für Bewerber
Erforderlicher Bildungsabschluss
kein Abschluss
Erwartete Berufserfahrung
Keine Erfahrung erforderlich
Erforderliche Sprachkenntnisse
Deutsch (fließend/verhandlungssicher)
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Arbeitsort
Ort
Berlin
PLZ
D-10117
Bundesland
Berlin
Land
Deutschland
Infos zu D-10117 Berlin ·  Berlin
Landkarte
Ort:
Berlin
Postleitzahl:
D-10117
Bundesland:
Berlin
Land:
Deutschland
Landkreis:
Kreisfreie Stadt Berlin
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Statistik für diese Gigajob-Anzeige (389.350.187)
Kurz-Link: http://de.gigajob.com/389350187.html
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