Stellenangebot als Social Media Dialogue (m/f) Dutch, in Maastricht, NL in Niederlande (Gigajob-Deutschland)

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Social Media Dialogue (m/f) Dutch, in Maastricht, NL

Arbeitsort: Niederlande
monatliches Festgehalt
Anzeige vom:
15.10.2016 (7 Tage alt)
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people-s-place   Dieses Mitglied wurde von Gigajob geprüft.
About people-s-place…
YES, we want to reinvent the wheel. As our name states the most important thing for us in our key performance “permanent placement” are people. We are a place for people. We want to take care of their needs, wishes & requests. This applies both to our clients and candidates.
We want to connect. It is our goal to find the perfect employees for our clients. For our candidates we are searching for an exciting new job opportunity. We have the opinion that you can only reach this goal when all parties are informed and prepared best.
We would like to get to know you. Our experience from previous jobs in the field of recruiting (national and international) taught us that it is most important to meet the exact wishes and desires of all parties involved to bring two sides together. The better we know our clients and their working environment the easier it is to find the perfect match. Of course, this particularly applies to our candidates and their needs and wishes as well. The more information we can generate from each single candidate the easier we will to find a challenging opportunity for him/her.
We help you to save time. Companies as well as candidates are restrained by time. We are there for you so that you can concentrate on your key competences. We take care of the rest and organize everything else for you.
We seek to fulfill our responsibilities committed.
It is our goal that our clients and candidates feel really comfortable and always satisfied with our services. After receiving an inquiry from a client or an application from a candidate we give you feedback to agreed point of time about the current situation of the recruiting process.
We know that for most people the 2nd most important thing in live is work. It is our wish to ensure that our clients and candidates are happy and satisfied.

Our services…

in the field of permanent placement comprise the recruiting of new employees according to the customer’s specifications national and international. Our recruiting is not limited to certain branches or countries. We are open for all kind of customer inquiries. We take care of all steps of the recruiting process by working very closely with all parties involved from the beginning to get an optimum outcome with a very low dropout rate. You as the client decide if you want to hire our candidates. Only after a successful placement we will collect a fee. Other than that our services are free of charge. In the event that the candidate turns out to not be the right person for the job we offer our clients a guarantee agreement (as you can see in our terms & conditions) in this way you save time and money and you can concentrate totally on your key competences.
Our services include:
- Meeting the client at their office to get to know each other better
- Candidate research in different national/international data bases
- Providing access to our (social media) network which has been developed and strengthened over the span of nearly a decade
- Pre-selection of candidate profiles
- Telephone & Skype/Face time interviews with candidates
- Face to face interviews with candidates if necessary
- Creating candidate resumes after interviews
- Prepare a questionnaire with specific questions that the clients want to know from the candidates
- Creation of a customized cover sheet & candidate profile for our clients that provide all important information (including a letter of motivation or summary to the candidate if wanted)
- Providing references about the candidates upon request
- Language tests
- Collecting referrals or translation of job certifications (if required)
- Setting up appointments for and participating in candidate interviews with the client (if required)
- Providing info to the candidate about living and working in Ireland including the TAX system and healthcare system including photo material and videos about the client, the working environment, the city, etc. (in consultation with the client) as well as providing info to the candidate about possible places to stay during the first time
- Taking part in job interviews if requested
- All correspondence including postage fees
Additional services upon request.
Who is behind people-s-place?
Caroline Mittmann has been working for one of the most successful recruiting companies worldwide in the field if permanent placement. Through her years of work in recruiting Caroline Mittmann has a broad network to institutions, candidates and companies in various branches and countries. The love for the work with people has turned into her passion. Caroline Mittmann stands for “connecting, placing, introducing, socializing, approaching, arranging, liaising, bridging, matching & closing bonds”…
Anzahl der Mitarbeiter
1 - 10 Vollzeit-Mitarbeiter sind im Unternehmen beschäftigt
Social Media Dialogue (m/f) Dutch, in Maastricht, NL
Social Media Dialogue / Customer Service Representative with German & English (m/f) in Maastricht!
We are looking for a highly motivated individual person for an amazing job opportunity located in
Maastricht in the Netherlands.
Our client is a worldwide known and successful international automotive company
We would like to present you the opportunity to work for an employer where you can not only
achieve career goals, but also evolve personality. Our client’s customer support represents a great
company with high quality standards and people who care.

Your Responsibilities:
Job responsibilities:
• Enter into dialogues with clients via different channels
• Follow up / monitor live social media dialogues in written form
• Provide the best customer care in order to enhance worldwide customer satisfaction
• Thorough investigation in customer background prior to making customer contact
• Share information in database and inform team members and other relevant parties
• Signalize bottlenecks in processes and guidelines and suggest solutions
• Provide customers’ feedback to all relevant partners for further handling
• Manage own inbound work load
• Constant monitoring of all incoming customers’ post
• Respond to customers’ comments and enquiries on line
• To ensure that all customers’ concerns and enquiries are dealt appropriately and in a timely manner
• Work within guidelines and processes, but retain flexibility to deviate from these guidelines and processes when required
• Build own networks in order to have the latest and most reliable information available

Required skills and experience:
Your skills :
· Languages: (Near) native in Dutch
· Excellent English skills, both spoken and written
· Excellent communication skills, both spoken and written (focus is on written skills)
· Strong focus on sustainable customer satisfaction
· Problem solving through customer focus
· Able to identify and act to customer reaction in appropriate manner
· Previous Customer Service experience is an asset
· Stress management – handling workload and demanding customers
· Accuracy with data handling
· Quick thinker
· Team player: open-minded to a diversity of cultures
· Ability to prioritize, analyze, plan and coordinate work volumes
· Knowledge of and experience with social media platforms & usage preferred
· Experience within professional social media dialogue and blogging is a plus

Working hours 40 hours a week, dayshifts including weekends (12:00-20:00)

Your benefit:
· You will get an attractive salary with shift allowances plus a great variety of bonuses
· You will receive initial training
· A generous relocation package which includes 6 weeks housing in a nice and furnished
apartment organized by our client, travel costs, reimbursement of real estate agent and/or
moving truck costs when needed, financial support for the basic equipment in your new
· You will work in a growing international company in an ambitious, professional and dynamic
environment with great chances for your personal and professional development.
Das Beschäftigungsverhältnis endet nach 1 Jahr
monatliches Festgehalt
Voraussetzungen für Bewerber
Erforderlicher Bildungsabschluss
mindestens Abgeschlossenes Hochschulstudium
Erwartete Berufserfahrung
mindestens 1 Jahr Berufserfahrung in diesem Job
Erforderliche Sprachkenntnisse
Deutsch (fließend/verhandlungssicher)
Englisch (Fortgeschritten)
Sie müssen eingeloggt sein, um sich hier zu bewerben.
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