Alle Customers Care Working Student (m/f) – Venture - Jobs in Berlin
Alle Customers Care Working Student (m/f) – Venture - Jobs
Alle Jobs in Berlin
Customers Care Working Student (m/f) – VentureArbeitsort: D-10117 Berlin · Berlin
- Rocket Internet AG
- monatliches Festgehalt
- Anzeige vom:
- 11.09.2014 (926 Tage alt)
Rocket is the world’s largest Internet platform outside of China and the United States. We identify and build proven Internet business models and transfer them to new, underserved or untapped markets where we seek to scale them into market leading online companies. We are focused on online business models that satisfy basic consumer needs across three sectors: e-commerce, marketplaces and financial technology. Our company was founded in 2007 and now has more than 20,000 employees across its network of companies, which operate in more than 100 countries on five continents.
One of our Ventures is looking for a Customers Care Working Student (m/w)!
About the job
One of our newest companies focuses on pick-up and delivery services. Our goal is to fulfil the needs of our customers. As a Customers Care Working Student, you will be based in Berlin to support our dynamic and motivated team. Your key responsibilities are to communicate with our customers via telephone and email. This includes taking orders, as well as consulting customers on our services and managing their feedback. You will witness the growth of our Customers Care Center from the start in a fast-paced, entrepreneurial environment. We operate Monday to Sunday in order to take care of our customers in the best way.
Who we´re looking for
You have gained first working experience as a Customer Care Agent or in a call center. You have excellent English and German language skills. Further language skills are a plus! In addition, you are an empathic personality with excellent communication and listening skills and a pleasant telephone manner. You are a highly motivated, flexible and service-oriented person and your way of working is characterized by a high degree of reliability and organizational skills. Moreover, you possess strong knowledge of the common computer programs. You are looking forward to the challenge of building a dynamic company with us where you can make a difference.
Up for a challenge?
We are looking forward to receiving your convincing application either in German or in English!